Complaints Procedure

The Diocese of Leicester views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person who has made the complaint.

Written complaints may be sent to:

The Chief Executive and Diocesan Secretary
St Martins House,
7 Peacock Lane,
Leicester LE1 5PZ

or by email to jonathan.kerry@leicestercofe.org


The Complaints Policy and Procedure can be downloaded here

The Vexatious Complaints Policy can be downloaded here

If the complaint is about the Chief Executive and Diocesan Secretary it may be sent to:

The Chair of the Diocesan Board of Finance
St Martins House,
7 Peacock Lane,
Leicester LE1 5PZ.

 

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