Support and Helpful Organisations

Contact numbers for Children & Adult services in Leicester, Leicestershire & Rutland:

  • Leicester City Children and Adults Services (incl. out of hours for Children’s Services) – 0116 454 1004

  • Leicester City and Leicestershire Adult Services out of hours – 0116 255 1606

  • Leicestershire Children’s Service (incl. out of hours) – 0116 305 0005

  • Leicestershire Adult Services (daytime) – 0116 305 0004

  • Rutland Children’s Services (daytime) – 01572 758 407

  • Rutland Adult Services (daytime) – 01572 758 341

  • Rutland Children’s Services (out of hours) – 0116 305 0005

  • Rutland Adult Services (out of hours) – 0116 255 1606

Childline: Call 0800 1111

Samaritans telephone number:  116 123

If you are an adult and have experienced abuse:

If you are an adult who has been affected by past abuse, you can discuss this with the Diocesan Safeguarding Advisers: Rachael Spiers 0116 2615341 and Peter Holloway 0116 2615241.

Safe Spaces:

Local support can be accessed from:

  • Juniper Lodge, which offers a comprehensive service to anyone over 18 years who has experienced rape or sexual assault recently or in the past -

  • Quetzal, a Leicester based service for any women over 16 years who have experienced childhood abuse. It provides long-term counselling, crisis counselling and a telephone helpline - 0333 101 4280

  • First Step Leicester, Leicestershire and Rutland is an organisation run for male survivors and their supporters of sexual abuse and rape - 0116 254 8535

  • Family Action Post Abuse Service is an organisation supporting children and young people in Leicester, Leicestershire & Rutland who have experienced sexual abuse - 0116 216 8334

If you have experienced spiritual abuse: 

  • If you want support for someone who has experienced spiritual abuse, you can contact thirtyone:eight on their help line - 0303 003 11 11 or website or 

  • National “Conversion Therapy” Helpline:  0800 1303335 (open Mon – Fri from 10.00am – 4.00pm)

    If you are currently experiencing abuse aimed at changing, ‘curing’ or suppressing your LGBT+ identity, or think this will happen to you if you come out, Galop’s Conversion Therapy Helpline is available for you.

    So-called “conversion therapy” can have a long-term impact on LGBT+ people.  If this has happened to you in the past and you are still struggling with it, you can reach out to Galop’s support services.  The helpline can provide a safe, confidential listening and information service to any LGBT+ person aged 13+.

    Switchboard LGBT: 0300 330 0630
    LGBT Foundation Helpline:  0345 3 30 30 30

For those who are having suicidal thoughts or have been affected by suicide:

Help for those experiencing mental health crisis can be accessed via GP and Accident & Emergency departments.

If you are concerned about someone being at immediate risk, the Police can also be asked to do a “safe and well” check you are concerned about someone’s immediate safety and are not able to support them to access help.

For advice about how to cope with suicidal feelings:

Advice about supporting someone who feels suicidal:

Advice about preventing young suicide:

If you are worried about your online behaviour, or someone else’s: 

Stop it Now! is an organisation that runs a helpline that is available for anyone with concerns about child sexual abuse. Confidential helpline 0808 1000 900

If you are experiencing domestic abuse:

If you are affected by stalking & harassment:

National Stalking Helpline Telephone: 0808 802 0300 Monday to Friday, 9:30am to 4pm (except Wednesday 1pm to 4pm)

For older people:

The Silver Line Helpline (The Silver Line) provides three functions to support older people:

  • a signposting service to link with other services around the country

  • A befriending service to combat loneliness

  • A means of empowering those who may be suffering abuse or neglect

 Support for people who are experiencing homelessness:

  • A map of all the homelessness support services in Leicester is available here.



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